Privacy Policy
Last updated: 2 October 2026
Kensington Healthcare Group Ltd. (“KHCG”, “we”, “us”, “our”) respects your privacy. This policy explains what personal data we collect when you visit our website, how we use it, and the rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
Kensington Healthcare Group Ltd. is the data controller for this website.
Registered office: First Floor Office, 3 Hornton Place, Kensington, London W8 4LZ, United Kingdom
Company Number: 16496462
Email: info@khcg.co.uk
2. What data we collect
Our website is informational. We do not offer accounts, online payments, or forms that collect personal details. The data we may process is limited to:
- Technical data collected automatically when you visit, such as your IP address, browser type and version, device type, operating system, pages viewed, and the date and time of your visit. This is recorded in our web server logs.
- Cookie and similar data, as described in section 6.
- Correspondence data, such as your name, email address, and the content of your message, if you choose to email us.
We do not knowingly collect special category data (such as health data) through this website. Please do not include such information in any message to us.
3. How and why we use your data
| Purpose | Data | Lawful basis |
|---|---|---|
| Operating, securing, and maintaining the website | Technical data | Legitimate interests (keeping our website secure and working properly) |
| Understanding how the website is used and improving it | Technical data, cookie data | Consent, where non-essential cookies are used |
| Responding to your enquiries | Correspondence data | Legitimate interests (replying to the people who contact us) |
| Meeting legal and regulatory obligations | As required | Legal obligation |
We do not sell your personal data, and we do not use it for automated decision-making or profiling.
4. Who we share data with
We share personal data only where necessary, with:
- Our website hosting and technical service providers ([hosting provider name]), who process data on our behalf under contract.
- Google, which supplies the web fonts used on this website. When a page loads, your browser may request fonts from Google’s servers, which means your IP address is sent to Google.
- Professional advisers, regulators, or law enforcement, where we are required to do so by law.
5. International transfers
Some of our service providers may process data outside the United Kingdom. Where this happens, we ensure an appropriate safeguard is in place, such as an adequacy decision or the UK International Data Transfer Agreement or Addendum.
6. Cookies
Cookies are small text files stored on your device. This website uses:
- Strictly necessary cookies, which keep the website secure and functioning. These do not require consent.
- Analytics or other optional cookies ([delete this item if none are used]), which we set only if you consent.
You can control or delete cookies through your browser settings. Blocking some cookies may affect how the website works.
7. How long we keep your data
We keep personal data only for as long as needed for the purposes above. Server logs are generally kept for no more than [12] months. Correspondence is kept for as long as needed to deal with your enquiry and for a reasonable period afterwards, unless the law requires us to keep it longer.
8. How we protect your data
We use appropriate technical and organisational measures to protect personal data against loss, misuse, and unauthorised access, including encrypted (HTTPS) connections to this website. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
9. Your rights
Under UK data protection law you have the right to:
- Be informed about how we use your data.
- Access the personal data we hold about you.
- Ask us to correct inaccurate or incomplete data.
- Ask us to erase your data in certain circumstances.
- Ask us to restrict how we use your data in certain circumstances.
- Object to processing based on legitimate interests.
- Receive your data in a portable format, where applicable.
- Withdraw consent at any time, where we rely on consent.
To exercise any of these rights, email info@khcg.co.uk. We will respond within one month. We may ask you to confirm your identity first.
10. Complaints
If you are unhappy with how we have handled your data, please contact us first so that we can try to resolve it. You also have the right to complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
11. Children
This website is intended for adults and organisations. We do not knowingly collect personal data from children.
12. Links to other websites
This website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their policies.
13. Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page with the date of the last update.
14. Contact us
Kensington Healthcare Group Ltd.
First Floor Office, 3 Hornton Place, Kensington, London W8 4LZ, United Kingdom
Email: info@khcg.co.uk